Motorola radios improve every business.
Industrial, Manufacturing & Contractors
“We have used radios in Milwaukee for over 20 years. We found that when trying to track someone down in facilities of our size, we were wasting time... time in which nobody has. The efficiency radios have brought pays for themselves in a very short time.”
“With Motorola radios, it’s like having your whole crew on conference call. One call does it all. No more paging, no more searching. The efficiency of the radios is PRICELESS!!!!”
“We use Motorola radios to provide ease of communication amongst our counter/warehouse staff. Supplying each employee with a radio has improved our efficiencies in communicating with each other and our service to our customers. We would highly recommend using these radios!”
Customer Service Manager
“The radios save us a LOT of man hours; no more running around. Our guys use the speaker mics, too. And they wear very well. We don’t have to replace them that often. The radios themselves wear well too, actually. The only time I really ever have to replace anything is if the battery goes dead after a few years but that’s about it.”
“We have 175 employees and have been in business 17 years. We started using radios about 15 years ago. Supervisors, maintenance people, forklift operators have them. The biggest benefit of radios is communication. Being able to communicate. Being as big as our mill is, if we couldn’t communicate with radios, there would be production loss for sure. We’ve tried other brands and by far, Motorola is the best for what we do. The radios have adequate range and hold up very well."
“Our guys are climbing in and out of lifts, they have harnesses on. Anything they use, the simpler the better. Push the button, talk, done. If you can turn a wrench, you can use a radio.”
Retail, Restaurants & Grocery
"Primarily we use RDUs and CLSs. We started using radios about 15 years ago. Within the first week, everyone realized they were really a good tool and saved them a lot of footsteps. The biggest benefit that I see and hear a lot of from our customers is that they are really impressed with the service we can give to them because of the radios. So if customers have a question, they can get an answer in a minute or two. That’s the biggest benefit – the customer service part of it."
Retail Store Manager
“We don’t operate without them (radios). Every customer who comes in our stores is greeted— usually by the cashier. They ask the customer what they are looking for and point them in the right direction. If an customer is looking for lightbulbs, for example, they will point them to the second floor and then radio up to the second floor that a customer is on their way to lightbulbs.”
Retail Store Owner's Assistant
“We’ve been using them for over 20 years now with over 100 employees in 3 stores. They are one of the tools we use to increase customer service, but also for the new employees. The amount of training they get subconsciously from hearing all the questions and answers from conversations is the most invaluable part of it. People used to run around trying to find answers, but today we have radios. I don’t know how our stores could operate without them."
Retail Store Owner
“I thought we’d save maybe 5 hours a week using radios. I cannot guess how many hours we really save each week, many hours upon hours. It has been great for our business.”
Grocery Store Service Director
“Market items were coming up “bad file data” and cashiers were keying incorrectly. I heard cashiers ask “what is this item?” and heard associates respond incorrectly! Because these questions went through the radios, I heard it and was able to educate associates on the correct items, and cashiers scanned correctly. That saved us many shrink situations and protected profit margins. Before Motorola radios, cashiers would page departments and departments would respond with the wrong information. Now that every cashier has a radio and can hear these conversations, incorrect entries are down.”
Grocery Store Service Manager
“For the first time in 5 years, I can now hear a song from front to end without an overhead page interrupting.”
Grocery Store Deli Manager
Healthcare, Safety, & Schools
We are in a small, one building school that is built like Fort Knox. We couldn’t even get cell service in here. Communication was a real concern. How do we communicate with everyone in an emergency? So, we looked into radios because we knew they would be more powerful. We applied for a Safe School Equipment grant through the PA Department of Education and ordered radios from ACS through Kraynak’s. EVERY teacher and staff member has a radio – 66 radios. This is surprising to some people, but we really felt it was necessary. Everyone is required to carry radios with them everywhere they go. All but 14 of us keep their radios on channel 1. If there is an emergency, everyone can be notified through channel 1. Then there are 14 of us who monitor channel 2 all the time – if you need an administrator, maintenance, the nurse or our police officer… they can be reached on channel 2. We also have channel 3 for private conversations. And four of us, the police officer, the two principal and myself have channel 4 for confidential information. Everyone has been trained and carries them. So, on Tuesday, there was a message that came across on channel 2 from the elementary secretary that there was an accident in front of the school. A little earlier, I told the secretary that I was going across the hall to listen to some presentations students were giving and I was leaving my radio so I didn’t disrupt their presentations. I told her to come get me in case of an emergency. I didn’t think she would come running in, but she did! I grabbed my radio and started calling our police officer. The secretary called 911 immediately. The elementary school principal got out to the scene first. All 13 people on channel two were hearing these calls and taking action. At the scene, there were two vehicles that collided. It was raining. There was some hydroplaning. A car hit a pickup truck that had a man and his grandson in it. The truck flipped over on its side and was starting to smoke. We are such a small, rural community; we rely on volunteer firefighters and the state police. They took a while to get there. Our staff were the only ones there to help. The grandson got out right away, but we couldn’t get the grandpa out. The grandpa’s daughter-in-law was following in the car behind his truck and was yelling “You have to save him and get him out!” The truck was really smoking now, and we were grabbing all the fire extinguishers – every one we could find. Our police and facilities manager were on the truck trying to pull the grandpa out. But we were all thinking to ourselves, “At what point do we say we can’t do this because it’s going to blow?” It was almost dismissal time too. So I went on channel 1 and told all the staff to check their email. I didn’t want the students to hear about the accident over the radios. Over email, I explained there was an accident out front and held dismissal back so the kids couldn’t see. I then sent a call to parents saying there was going to be a delay in dismissal. By the grace of God, my staff pulled out that man, got him to the side of the road - and in less than 1 minute, the car went up in flames. There were no first responders there yet. My staff pulled that man out and saved his life. I was talking to the guidance counselor yesterday, and he agreed that we never would have had our staff at the site if it weren’t for the radios. I asked staff members if they heard the call to check their emails, and they responded, “Yes, we all heard it.” The communication that needed to happen, did. You hope you never have an emergency and need to use them. And while this didn’t happen at our school to our students, there’s no doubt this man would not be alive today if we didn’t have radios. Our police officer did lose one of our radios in the flames. Another radio was dropped, but it was found. It survived and is fine. As for the grandpa, he is fine. The hospital kept him overnight for observation due to smoke inhalation and a sore leg. His son called to let us know he was released from the hospital and expressed his gratitude to the school. It was very, very, scary. But if not for the radios and some very brave and selfless people, this man would not be alive.”
“Using radios enables our staff to communicate more efficiently, increasing the ability to respond more quickly to the needs of our residents. We’ve dramatically reduced general facility noise and our residents and visitors have noticed!”